Glamour Pets
Privacy Policy
January 1 2018

Glamour Pets is a mobile pet grooming service serving the Greater Toronto Area.

The purpose of this document is to advise you what information we collect about you, and how we use this information. By using our services, you agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.

This Privacy policy is effective as of January 1 2018. We reserve the right to change our Privacy Policy at any time and you should check the Privacy Policy Periodically. Your continued use of the service after we post any modification to the Privacy Policy constitutes your acknowledgement of the modification and you consent to be bound by the modified Privacy Policy.

Why do we collect your information? We collect personal information to facilitate our business relationship with you. This information allows us to provide efficient and timely service to you, our customer. It also allows us to maintain a record of customer preferences.

Information We Collect: We collect information from you when you choose to use our service. The information we collect may include:

your name
your address
your email address
your telephone numbers
your nanny/personal assistant’s name and phone number
information about your pets
photos of your pets
contact information for your preferred veterinary service.
your customer history with us.
If you make a purchase from us, we will collect applicable financial information to facilitate the transaction.

Sale or Transfer of Business Assets: We may sell or purchase assets during the normal course of our business. If another entity acquires Glamour Pets, information we have collected about you may be transferred to such entity. If any bankruptcy or reorganization proceedings is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. The entity receiving such information in connection with one of these transactions may not comply with all of the terms of this Privacy Policy.

Information We Share: We may share your information with third-party contractors and service providers that provide business, professional, or technical support functions for us and or help us operate our business. We may also share you and/or your pets information with a veterinary care provider if doing so will help facilitate the treatment of your pet (such as in the event that your pet experiences a medical emergency).

Social Media: From time to time, we may post photos of pets we have groomed. When we post in social media, we anonomize the image file by removing identifying information from the EXIF data stored in the image. We will also crop out any identifying details from the border areas of the photo. Photos posted online should be considered permanent. Although some online editions of a photo may be deleted, deletion in all cases may not be possible. If you do not wish your pet’s photos to be posted on social media, please advise us by sending an email stating your request to hello AT glamourpets DOT ca. This email should include your name and address.

Security: The security of your personal information is important to us. We strive to implement and maintain reasonable security procedures and practises appropriate to the information we store. Please be aware that no method of transmission over the internet or electronic storage is 100% secure. We are unable to guarantee the absolute security of the personal information we have collected from you.

Complaints and Complements Process: If you have a complaint or complement about our handling of your personal data, please advise us of your complaint or complement by using the form on the contact us page of our website. In the comments box, please indicate the date that your concern came to your attention. Also provide a detailed description of your concern.

Glamour Pets
Mailing Address: 4936 Yonge St, Unit 162, Toronto, Ontario, Canada, M2N6S3
Phone Number: 416 224 5050