January 1 2018
Glamour Pets is a mobile pet grooming service serving the Greater Toronto Area.
Why do we collect your information? We collect personal information to facilitate our business relationship with you. This information allows us to provide efficient and timely service to you, our customer. It also allows us to maintain a record of customer preferences.
Information We Collect: We collect information from you when you choose to use our service. The information we collect may include:
your email address
your telephone numbers
your nanny/personal assistant’s name and phone number
information about your pets
photos of your pets
contact information for your preferred veterinary service.
your customer history with us.
If you make a purchase from us, we will collect applicable financial information to facilitate the transaction.
Information We Share: We may share your information with third-party contractors and service providers that provide business, professional, or technical support functions for us and or help us operate our business. We may also share you and/or your pets information with a veterinary care provider if doing so will help facilitate the treatment of your pet (such as in the event that your pet experiences a medical emergency).
Social Media: From time to time, we may post photos of pets we have groomed. When we post in social media, we anonomize the image file by removing identifying information from the EXIF data stored in the image. We will also crop out any identifying details from the border areas of the photo. Photos posted online should be considered permanent. Although some online editions of a photo may be deleted, deletion in all cases may not be possible. If you do not wish your pet’s photos to be posted on social media, please advise us by sending an email stating your request to hello AT glamourpets DOT ca. This email should include your name and address.
Security: The security of your personal information is important to us. We strive to implement and maintain reasonable security procedures and practises appropriate to the information we store. Please be aware that no method of transmission over the internet or electronic storage is 100% secure. We are unable to guarantee the absolute security of the personal information we have collected from you.
Complaints and Complements Process: If you have a complaint or complement about our handling of your personal data, please advise us of your complaint or complement by using the form on the contact us page of our website. In the comments box, please indicate the date that your concern came to your attention. Also provide a detailed description of your concern.
Mailing Address: 4936 Yonge St, Unit 162, Toronto, Ontario, Canada, M2N6S3
Phone Number: 416 224 5050